
Arun Kumar Barua
• Dynamic career of 14+ years that reflects pioneering IT experience and year-on-year success in achieving IT Service Management,... | Hyderabad, Telangana, India
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Arun Kumar Barua’s Emails ar****@in****.com
Arun Kumar Barua’s Phone Numbers 1212830****
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Arun Kumar Barua’s Location Hyderabad, Telangana, India
Arun Kumar Barua’s Expertise • Dynamic career of 14+ years that reflects pioneering IT experience and year-on-year success in achieving IT Service Management, Infrastructure Management and Process Improvement objectives • Broad-based subject matter expertise in managing IT infrastructure service delivery by analysing, tuning & implementing necessary changes in resource utilization as per the business priorities • Resource management, Process Management , IT Risk Management, Setting up ITIL processes in an organization, People Development ,Process development and Problem solving • Consistent track record in implementation of ~10 ITSM processes for key clients through business development of practice and by increasing service lines & capabilities • Possess domains expertise in Technology, Retail, Energy and Banking and Financial Services • Experience of managing cross-functional teams of 25 members by using interactive and motivational leadership skills with an equal desire to win • Conferred as Functional Consultant; adept in mapping requirements & leading the Project team of ServiceNow Developers as well as architecting the transformation roadmap for a robust Service Management practice in order to drive the value back to business • Comprehensive knowledge of COBIT Framework, Scrum & Agile Methodologies, ServiceNow (LDAP, VPN, SSL, UI Policy, integration, etc.) • Strong understanding of ServiceNow Deployment (ServiceNow Express, ServiceNow Enterprise & ServiceWatch Suite) into complex environments • A forward-thinking person with excellent communication, analytical, leadership & time management skills; exceptionally well-organized with a track record that demonstrates self-motivation & creativity to achieve corporate & personal goals
Arun Kumar Barua’s Current Industry Novartis
Arun
Kumar Barua’s Prior Industry
Novartis Pharmaceuticals
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Hsbc
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Infosys
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Novartis
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Work Experience

Novartis
Associate Director - Projects/Programs
Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Novartis
ServiceNow CoE, Project Manager
Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Infosys
Lead Consultant
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Infosys
Lead Consultant
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Hsbc
Assistant Manager
Wed Feb 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Novartis Pharmaceuticals
Associate Director - Projects/Programs
— Present